MAC SUPPORT FOR PC ENGINEERS
Included:
- Courseware
- Lunch
- Individual Apple Workstation
Course Description:This two-day, hands-on Mac support training course provides an intense and in-depth exploration of features and troubleshooting off Mac OS X compared to Microsoft Windows. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively troubleshooting issues that arise.
Price: £499 - 2 DaysApple Certified Pro ExamsThis Course has an Apple Certified Pro Exam available with it and you have the option to purchase this with your course for £100, the exam is normally taken on the last day of the course, however you can arrange to take the exam at a later date.
Please note
- Exams are not included in the purchase price when using buy now via Google Checkout and you will need to book the exam separately, please contact us to book your exam..
- All Apple Certified Pro Exams are available without taking a course for £125. Contact us to book you exam.
- Exam retakes – An exam can be retaken after 7 days and all retakes cost £75.
VAT is charged at the applicable rate.
Mac Support Training Course Outline
| Lesson 1 |
| Welcome |
Overview of topics covered in the course and the certification process. |
Lesson 2
|
| Installation |
Set up stand-alone Mac OS X workstations while comparing the setup process to Microsoft Windows.
|
| Lesson 3 |
| Users and Permissions |
Create user accounts so that multiple users can share a workstation, each user having a personal account and workspace. During this chapter we will compare the different types of users and permissions available and how they compare to Microsoft Windows. |
Lesson 4
|
| File Systems |
Compare the Mac OS X file System to the Windows file system as well as comparing tools that are available.
|
| Lesson 5 |
| Application Environment |
A look at the different type of Applications supported by Mac OS X. |
Lesson 6
|
| Command-Line Interface |
Using the Terminal application, use BSD commands to accomplish simple administration tasks. |
| Lesson 7 |
| Network Configuration and Troubleshooting |
Compare how you set up Network settings for Mac OS X compares to Microsoft Windows. |
Lesson 8
|
| Accessing Network Services |
Compare the type of services Mac OS X can connect to and how they are accessed. |
| Lesson 9 |
| File and Internet Sharing |
We take a look at the built in network services Mac OS X can supply compared to Microsoft Windows. |
Lesson 10
|
| Peripherals |
How peripherals are supported in Mac OS X, with an emphasis on USB, FireWire, and Bluetooth buses. |
| Lesson 11 |
| Printing |
Compare the CUPS print engine used in Mac OS X to Microsoft's print engine. |
Lesson 12
|
| Startup Sequence |
Troubleshooting the difference stage of the Mac OS X startup sequence.
|
| Lesson 13 |
| Troubleshooting |
Using the troubleshooting flowchart, review the various resources and practices to troubleshooting workstation problems. |
